Pawprint Chats: Meet Debra Mastic of The Pugly Company, Inc.

Deb’s line of life-enhancing pet products started with the Fluff Trough. This patented dog feeder is designed especially for pugs and special-needs dogs.

Pawprint Chats is a series where we chat with our friends, clients, and peers in our local Colorado community. It’s a chance to check in and see how everyone’s doing, in business and in life.

Debra Mastic and Pork ChopToday we’re talking to Debra Mastic of The Pugly Company, Inc., which is most well-known for the Fluff Trough — an ingenious dog bowl for flat-faced dog breeds. When her pug Pork Chop was diagnosed with balance issues, she used a 3D printer to design a better feeding solution for him. Now her product is a best-seller among flat-faced and special needs pets nationwide.

YellowDog: Hello! Give us the “elevator pitch” version of what your business does.

Debra Mastic:  The Pugly Company Inc. creates transformative and hiqh-quality pet products and experiences. Our core product is a patented elevated pet feeder with interchangeable inserts called a Fluff Trough and has been featured in Modern Dog Magazine as an ingenious solution to dog-life problems.

YD: What has been your biggest win in the past year?

DM: Being named the Best Overall Dog Bowl by Spruce Pets.

fluff trough in action

YD: This past year has been a learning experience for everyone. Anything you’ve learned about your business during a pandemic?

DM: I’ve learned how important contingency planning is when you are dealing with something unprecedented like COVID-19. I also learned how to have open communication with my customers regarding the challenges I was experiencing as a business to better manage expectations and disappointments.

YD: What has been one of your proudest moments as a local business owner?

DM: Being able to provide local jobs with flexibility and great company culture!

fluff trough and pug

YD: If you could wave a magic wand and change one thing about your business, what would it be?

DM: I wish our product was smaller so it was cheaper to ship and easier to store and transport!

YD: Describe your brand in three words.

DM: Fun, Quality, Healthy

YD: Love it! Not for some rapid-fire questions:

Debra Mastic of Fluff Trough

Are you a dog person or a cat person?

Pug person.

Early bird or night owl?

Night owl.

Favorite local beer?

I don’t drink.

What’s your best party trick?

I can ride an electric unicycle.

fluff trough

What show are you currently binging?

Crime Scene Kitchen.

Any book you’re currently reading?

A Dog’s Courage, by Bruce Cameron.

What do you miss the most about pre-pandemic life?

Traveling to see friends and family.

YD: Thanks Deb! It’s always a pleasure to work with dog businesses and learn more about what you do. Keep sending your print needs our way!





pawprint chatsWould YOU like to be featured in a Pawprint Chat?

We’re always looking for business peers to feature in this series. Get in touch to find out more!

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Jenny Mulligan

Jenny Mulligan

President and head cheerleader at YellowDog.
Together with her husband Dan and two labrador retrievers, Jenny wrangles a team of creatives and tinkerers into an award-winning business. She has an abiding love for spreadsheets and designing on Canva.
Better business cards, designed and printed by YellowDog
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Better business cards

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